How will my electric bike be delivered to me?

We supply all electric bikes built to order, fully assembled and pre-delivery inspected. They will be sent to you boxed and once removed from the transit box only the simple unfolding and adjustment to suit you will be required. Please carefully unpack your bike and keep the packaging and box in case you should need to return the bike.

When will my assembled electric bike be delivered?

All of our electric bikes are usually delivered within 3-5 working days of order. We will always email and advise of the intended delivery day beforehand and will always do all we can to accommodate your requested delivery day.

Should you need a faster service we may be able to assist and you should contact us to discuss.

How will my item(s) be delivered?

Our electric bikes and other high value items are dispatched via Courier. Small and low value items are dispatched using Royal Mail postal services.

For orders with a value over £20, a signature will be required upon delivery; we cannot instruct our couriers to leave an item in a safe place or without signature.

 

Standard Postal Charges

Within the UK Mainland

  • Up to a value of £30 - £4.50
  • Over £30 - FREE

UK Highlands & Islands

  • Up to a value of £30 - £4.50
  • Over £30 - £4.99

Please note:

° Remote UK postcodes and addresses in the British Isles may take longer than one day to have their orders delivered. Therefore, orders that we send on a Next-Day Shipment may take up to three days in these areas.

INDUSTRY LEADING COMPONENTS

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SAME DAY DISPATCH
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2 year ebike Warranty
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